FAQ

Get answers to our most frequently asked questions about shipping, products, returns, orders, and more. We are 100% dedicated to maintaining the highest level of quality for both our products and your customer experience. Do not hesitate to contact The Castle Jewelry with any questions at 859-309-0041.

If you do not find the answer to your question here, please contact Brittany at 859-309-0041.

SHIPPING

How do you ship?

We ship via the United States Postal Service or FedEx. Orders under $1000 will be shipped via USPS Priority Mail. Orders over $1000 will be shipped via USPS Express Mail or FedEx – whichever will get it to you overnight!